WHAT DOES IT COST TO RECEIVE MY ORDER?

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Any UK orders - Free Delivery

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Standard Delivery to the UK is free of charge We will deliver your products to anywhere in the United Kingdom (including Northern Ireland, the Highlands, Scottish Islands, the Isle of Man and the Scilly Isles).

We also deliver to EU countries. Postage cost to the EU countries will be £20.00 for orders under £50. 

For more detailed information about delivery please visit our T&Cs page.

WHEN WILL I RECEIVE MY ORDER?

Orders can take up to 24 hours to be processed from time of purchase. This allows for card security verification checks and allows you to cancel up until then. Orders placed on working days will usually be dispatched within 48 hours of purchase.

UK Orders will be delivered within 3 - 5 working days from the day after the purchase.

EU Orders will be delivered with ten days working days from the day after the purchase.

Orders outside the UK and EU will be delivered up to 15 working days from purchase.

For more detailed information about delivery please visit our T&Cs page. 

WHAT'S YOUR RETURN, EXCHANGE, AND REFUND POLICY?

Please note: if the packaging has been opened (i.e cellophane removed) the item cannot be returned.

We want to make sure you find the perfect product, so if something isn’t working out for any reason, we will issue a refund or exchange (stock permitting) within 14 days from the date you receive your order if the product qualifies for either a refund or an exchange which is left to our discretion. Please make sure items are in their original condition, otherwise we are unable to accept the item. At times return charges may apply. We cannot create return labels for APO, FPO, and DPO addresses. Refunds will be applied to the original form of payment.

To make a return or exchange please send an email to fragranceofarabiauk@gmail.com with your order number, reasons for return and we will get back to you promptly with instructions to return.

For more detailed information about returns and exchanges please visit our T&Cs page.