REFUND POLICY
If some or all of the products are broken or spoiled when they are delivered you should notify us as soon as possible. You may choose either to return the whole parcel or just the affected products for a refund.
You must notify us of all products which are due to be returned for any of the reasons stated in this clause within 7 days from delivery of the products, otherwise you cannot rely on the Clause above by email on fragranceofarabiauk@gmail.com
All refunds and reimbursements will be paid within 30 days of you notifying us of your wish to return under that clause, provided the product has been collected by our carrier.
Any products collected by our carrier must be in their original box to avoid further breakages, where possible.
Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or mis-described goods. Further information about your rights is available from your Local Authority Trading Standards Department or Citizen’s Advice Bureau.
If you don’t tell us, before we ship your products, that you don’t wish to receive your order and then ask to return it, a charge of £5.00 will be payable.
Due to health and safety reason, any products that have been opened, cannot be returned.
You must notify us of all products which are due to be returned for any of the reasons stated in this clause within 7 days from delivery of the products, otherwise you cannot rely on the Clause above by email on fragranceofarabiauk@gmail.com
All refunds and reimbursements will be paid within 30 days of you notifying us of your wish to return under that clause, provided the product has been collected by our carrier.
Any products collected by our carrier must be in their original box to avoid further breakages, where possible.
Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or mis-described goods. Further information about your rights is available from your Local Authority Trading Standards Department or Citizen’s Advice Bureau.
If you don’t tell us, before we ship your products, that you don’t wish to receive your order and then ask to return it, a charge of £5.00 will be payable.
Due to health and safety reason, any products that have been opened, cannot be returned.